Return & Refund Policy:
At The Flex Vibe Fitness, we want you to love your purchase. If you’re not satisfied with your item, you can return it within 30 days of delivery.
✅ Return Eligibility
• You may request a return within 30 days of receiving your order.
• Items must be unused, in their original packaging, and resellable condition.
• To initiate a return, please contact us at support@theflexvibefitness.com with your order number and reason for return.
🔁 Refunds
• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed back to your original payment method within 5–10 business days.
📦 Return Shipping
• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping method for returns, as we cannot guarantee receipt of your returned item otherwise.
🚫 Non-Refundable Items
• Digital products, downloadable content, and gift cards are non-refundable.
• Returns received after 30 days will not be accepted.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
